Yes. You can drop ship a sample pack order to your customer.

Yes, fill out the Form on the Contact Us page https://www.colortradeprint.com/contact_us.html with the sample product request. If Color Trade Print has samples of that product, we will mail you these samples and provide tracking information to ensure you receive the requested samples.

No, this is NOT a proof of your order and it will be shipped directly to you at the same time that your completed order is shipped. This type of sample is typically used to archive your work or to build a portfolio of printed samples. We do not offer physical proofs before placing the actual print order. However, Digital PDF Proofs are available to add to your order during the ordering process. Simply click the button "Yes", send PDF Proofs.

Sample Packs contain unbranded samples of products that Color Trade Print produces. They can be used for marketing purposes to show your customer what the products will look like after completion. The Sample of a Completed Job can be purchased for an additional fee at the time of placing a regular order. This is a completed sample of your job.

Sample packs are available for purchase in the Request Samples Category at the Bottom right hand side on the Homepage, https://www.colortradeprint.com/request_samples.html

Yes. We can drop ship a package to your customer. Simply select the option "Drop Ship" then input the new address or select an address from your Address Book. You will then have the option to input the ship from address. Please note that a Default address may be selected in the "Account" Category of the home page by selecting "My Profile" and opting to use the same Shipping address as the Billing address.

No. Our system will only allow for you to input a physical address for your Ship to address. UPS and Fedex will not deliver to P.O. Boxes.

Unfortunately, we do not offer that option.It is much faster for us to process your order via our accounts to ensure the fastest turnaround time.

We do not provide a pricing or weight list but you may get immediate shipping pricing on our website when placing an order.

No, we cannot ship one Job to two different addresses. For example, if you order 500 postcards, we cannot split that order up and ship to two different addresses. You would be able to place an order for two separate Jobs and input the Ship to address for each Job.

We recommend saving as a .PDF. You may also send the file in the following types: jpg, jpeg, tif, tiff, eps, and png. Remember to flatten your files before uploading.

You should always start and finish your designs in CMYK color mode. If you send us an RGB file, there is a chance that a color shift may occur and you may not be satisfied with your job.

For all products in the Banners Category, we require a resolution of 150 dpi at 100% of the final print size. For all other print products, we require a resolution of 300 dpi and no less. Low resolution files may be printed as is or will be placed on hold until we receive new files, slowing your turn-around.

Bleed must extend past the cut-line and will be trimmed from the product during the final cutting phase. When the image is required to extend all the way to the edge, bleed is needed to preserve the finished look and the quality of the final product. Please keep all text at least 0.125" inside the cut-line. - The bleed for Standard Products is 0.125". - The bleed for Booklets and Presentation Folders is 0.25"

While we strongly encourage you to use our templates to design your artwork, please remove the template, guide lines, crop marks and/or cut lines before uploading the artwork. These lines will show up in the final printed product if left in.

Borders are ok to print but must be at least 1/4" wide and we suggest at least .5" away from the cut line. Please note that if cutting shifts then the border will be spaced apart on the different sides. Cutting can shift up to 1/16" on anyway. We cut through many sheets at a time, so watch your borders to avoid an unwanted mistake.

Please make note: We are specifically set up to process one side at a time, and this requires that each side of a job must be on a separate file. Not separating files will cause delays and you might have to send the files again. Remember to separate the pages of your .pdf files as well.

Yes, you can. You will need to rename the other file so there is no confusion. Please note: this does not refer to uploading the front and back file together in file name "Front file". Front and Back files must be uploaded in separately.

No, we do not guarantee PMS colors for Flat or Full Color Raised ink printing. PMS colors are converted to CMYK.

We prefer a C 60 M 50 Y 50 K 100

Please make sure that your blue color is 30% apart on the Cyan and Magenta.

Everything that is not white in your artwork will be Raised. You can bleed your image off the canvas if you choose to. We can only Raise 1 Side for Full Color Raised, the other side will be printed flat. Letterheads and Envelopes that are Full Color Raised must be 1/4" inside the cut line. We do not allow bleed on Letterheads or Envelopes.

Full Color Raised/Thermography Printing Light skin tones, light colors, and low screen percentages will have a negative impact on the raised appearance of your product. For best raised printing results, we recommend that the "Total Area Coverage" be at 150% or higher. Total Area Coverage (TAC) is the total of the CMYK value of a color. For example, a card using a light blue color with a CMYK mix of 89, 10, 0, 0 has a TAC of 99%. This color won’t have a good raise as there is not enough ink coverage to hold thermography powder

100%K only black prints a washed-out black color and thermo does not adhere to it.Using a built black with a CMYK mix of 80, 80, 80, 95 is required on your file to optimize raised ink results.   

When creating a Spot UV job, you must include a Spot UV template file along with the regular print file. The Spot UV template file is used to show where the UV coating needs to be applied. For better quality we recommend creating mask files in vector based programs such as Illustrator or CorelDRAW. Please only use solid 100% K to indicate where you would like the UV. Do not use shadows, glows or grayscale images. White will indicate no UV.

You will need to make Separate Foil files for each side that will have foil. The foil file should be white where you want "NO FOIL" and 100%K where you would like the foil applied. Please make sure on your Original artwork files, that you do not have the foil parts where the foil will be applied.

With Inline Foil, you can turn a wide range of CMYK colors into multi-colored foils. Inline uses a special processed foil system that is applied under a 4/c process to create an array of foil colors. For an Inline Foil job, you must include an Inline Foil mask file along with your CMYK file. The mask file indicates where the Inline Foil will be applied. The file setup is the same as Spot UV. Use 100% K where Inline Foil needs to be applied and white where the Inline Foil is not applied.

Inline foil makes any color you want turn into a metallic foil looking color. Foil stamp is actual foil stamped on to the card stock.

We use a 1/4" or .25" Round Corners and 1/8" or .125

For horizontal layout business cards the Top Left and Bottom Right will be Cut. For Vertical layout the Top Right and Bottom Left will be cut.

This usually occurs with really dark blacks or heavy colors. Please use only offset pressing when using dark colors to avoid this issue.

We recommend not using a UV Coating when Scoring a job. UV Coating is the most common problem for cracking.

20pt C1S business cards are printed on a card stock that is pre-coated on one side and uncoated raw on the other. The coated side of the card stock will allow the colors to be more vibrant while on the uncoated side the colors will absorb more. Uncoated card stocks absorb ink more than others and are great for stamp cards, appointment cards, or other material that needs writing on.

Artwork file formats: We recommend pdf. You may also send the following types: jpg, jpeg, tif, tiff, eps, and png. Data file format: We accept csv (comma delimited) format only. Note: The CSV data file may contain up to 5 digits or characters for each record.

Choose from the 4 numbered areas shown in the example below. You may choose as few or as many areas as you like. Indicate which areas you would like to utilize by naming the Column Headers on your CSV Data File with the corresponding Area Name.

In order to preserve leading zeroes on your Variable Number CSV file (e.g. 001, 0001) please Format the Cells as Text before creating your numbered list. To include leading zeros: Right-click (or control click) on the first few cells, then Choose Format Cells > Text or Plain Text. Once your cells are formatted, proceed with creating your numbered list. You should be able to see your numbering correctly before saving your document. Note: If you close and reopen your document or look at a preview of the document, it will appear that the CSV has reverted and your leading zeroes were deleted. However, be assured that is not the case. As long as you were able to see the leading zeros at the time you saved the document, your CSV has the leading zeros. It is safe to upload your CSV and your leading zeroes will be preserved.

No. Color Trade Print does not proofread nor flag or correct errors. It is your responsibility to double check and ensure the validity of your data. Invalid addresses, typos, misspellings, inaccurate zip codes etc. are not the responsibility of Color Trade Print.

Color Trade Print will print the artwork you provided for the full run size ordered. Variable addresses will be printed for each record in your CSV data file. The entire job, with addressed and non-addressed envelopes will be carton packed and delivered via the chosen delivery method

If your data file contains more records than the run size you ordered, you will be notified and asked to either upload a revised CSV data file with less records or you will be asked to cancel the order and place a order for the next available run size higher than the number of records.

The first step would be to create a re seller account. You can sign-up here, https://www.colortradeprint.com/sign_up.html You must be a designer or reseller to be approved. We just require that you provide us with a Company name, a Company website and/or the Tax ID/Re-seller ID. Once approved, you will be able to view pricing and place orders.

If you are experiencing technical issues with uploading your artwork files, it could be a browser property issue, flash issue, or a cookies and cache issue. We recommend using the latest version of all browsers with our website as well as clear your cookies and cache. You will also need to have flash players downloaded to your computer. If you have done this and it is still not working, check to see if Flash is blocked from our website by clicking on the secure lock to the left of our URL website, select site setting, then scroll down to Flask and select Allow if it is showing Block (Default). If all of these steps have been taken and the upload function is still not working, please email your files to info@colortradeprint.com or upload them to Hightail Once the files have been review and approved the order will be placed into production.

Yes. When logged in, under your Address tab on the top right of the homepage, the Address Book link will allow you to save all of your customers addresses. The addresses can then be accessed during the ordering process by clicking the Drop Ship button.

We recommend using the latest version of all browsers with our website. We recommend that you use the latest version of the browsers listed on this page, keep your security settings up to date and that you enable JavaScript. This will ensure the best experience with our website possible. Adobe Flash Player and Java are required plug-ins for your browser and must be up-to date in order to upload artwork files to your order.

After placing your order online, you will be prompted to upload the artwork files. Adobe Flash Player and Java are required plug-ins for your browser and must be up-to date to upload artwork files to the website. If you are unable to upload files to the website, you can email the artwork files to support@colortradeprint.com

Yes. All transactions on the site are protected with up to 256-bit Secure Sockets Layer encryption via Go Daddy SSL.

When logged in, under "My Orders" Tab on the top right-hand side of the homepage, you will be able to view all orders as well as the order status.

We only accept Credit card payments or Paypal payments through our secure Color Trade Print website.

Please fill out a Complete Job Trouble Ticket on our website, https://www.colortradeprint.com/trouble_ticket.html This is the quickest way to alert our Quality Assurance team of any concerns.

We have an estimating service that will check to see if we can do the job, and if we can, give you a price within 24 hours. When logged in, under the Quotes tab on the top right of the home page, you will be able to fill out the custom quote form. https://www.colortradeprint.com/quotes.html

No, we only offer EDDM Printing at this time.