Can I submit a front and back in the same file?
Please make note: We are specifically set up to process one side at a time, and this requires that each side of a job must be on a separate file. Not separating files will cause delays and you might have to send the files again. Remember to separate the pages of your .pdf files as well.
Which artwork files are acceptable to upload?
We prefer a flat .pdf file. We will also accept (jpg, jpeg, psd, tif, tiff, eps, ai, and png files)
- Are Borders ok to be Printed?
Borders are ok to print but must be at least 1/4" wide and we suggest at least .5" away from the cut line. Please note that if cutting shifts then the border will be spaced apart on the different sizes. Cutting can shift up to 1/16" on anyway.
- Can I submit the same file for Front and Back?
Yes, you can. You will need to rename the other file so there is no confusion. Please note: this does not refer to uploading the front and back file together in file name "Front file". Front and Back files must be uploaded in separately.
- Do i need to submit my files Vertical or Horizontal ?
IF you are submitting Vertical files please make sure they both are sent as Vertical. IF you are sending horizontal cards, please send both horizontal. Please rotate canvas's properly to assure correct printing.
- Do you guarantee Pantone Colors?
No, we do not guarantee PMS colors for Flat or Full Color Raised ink printing. PMS colors are converted to CMYK.
- How do I achieve the Rich Black Color?
We prefer a C 60 M 50 Y 50 K 100
- How do I keep my cards from chipping around the edges?
This usually occurs with really dark blacks or heavy colors. Please use only offset pressing when using dark colors to avoid this issue.
- How do I setup a Silver Metallic Ink file?
You will need a vector file that has the 877C Silver Pantone color where the Silver should go.
- How do I setup a Spot Varnish Gloss file?
You will need a separate file for your spot varnish files. Please make the template the same as the original file. You will place the 100%K Black color where you would like the Spot Varnish to be applied. The rest of the file should have no other colors, besides a white or Transparent background.
- How do I setup Foil Jobs?
You will need to make Separate Foil files for each side that will have foil. The foil file should be white where you want "NO FOIL" and 100%K where you would like the foil applied. Please make sure on your Original artwork files, that you do not have the foil parts where the foil will be applied.
- How does the Full Color Raised Printing work?
Good Question. Everything that is not white in your artwork will be Raised. You can bleed your image off the canvas if you choose to. We can only Raise 1 Side for Full Color Raised, the other side will be printed flat. Letterheads and Envelopes that are Full Color Raised must be 1/4" inside the cut line. We do not allow bleed on Letterheads or Envelopes.
- How much of a Bleed do I need?
We recommend at least a 1/8" or .125" bleed from the cut line. Example: 3.625 x 2.125. Only Banner Products please make exact size.
- If I do Borders how wide should they be?
We need at least a 1/4" or .25 border inside from the cut line. This is because sometimes the Cutting can shift up to a 1/16". The Thicker the Borders the better your chances of having them looking correct.
- Should my .pdf be Flattened or layered?
Please make all .pdf's Flat before sending.
- Should my files be RGB or CMYK?
Please make all files in CMYK. RGB files will need to changed to CMYK before printing and may change colors slightly.
- What do I need to do to keep my Blue color Blue and not Purple?
Please make sure that your blue color is 30% apart on the Cyan and Magenta.
- What is Spot Varnish?
Spot Varnish is the same thing as Spot UV. Basically you can add Spot UV ( UV Gloss ) wherever you would like on the card. This will make the product stand out and feel slightly more raised.
- What is the best Resolution for my Files?
We prefer a 300 DPI file. Anything over 300 DPI will not make a difference in the Quality.
- What is the Size of your Round Corners?
We use a 1/4" or .25" Round Corners and 1/8" or .125
- What quanity's do you do Offset Printing vs Digital Printing?
Quantity's 100-250 are printed on our Digital Machine. Quantity's 500 and up are printed on our High Quality Offset Press.
- When Scoring, will my Job Crack in the Middle?
We recommend not using a UV Coating when Scoring a job. UV Coating is the most common problem for cracking.
What color value would be best for raised ink prints?
For raised ink prints, the color values should be deep and rich. For black the CMYK Color value should be C-80, M-80, Y-80, K-95. For all other colors the color values should dark.